Privacy Policy

Last Updated: September 2026

At Goa Taxi & Tours, accessible via goataxiandbusservice.com, one of our main priorities is the privacy of our visitors and passengers. This Privacy Policy document details how your personal information is handled and protected.

1. Information We Collect

When you book a cab, taxi, tempo traveller, or sightseeing package with us via our website, phone call, or WhatsApp, we may collect the following personal details strictly required for dispatching your service:

• Contact Information: Full Name, Mobile Phone Number, and WhatsApp Number.
• Trip Information: Pickup location, drop destination, dates, pickup timings, and flight details (for airport pickups).
• Passenger Count: Number of travelers and luggage requirements to assign the right vehicle size.

2. How We Use Your Information

We utilize the information collected exclusively to deliver and enhance your transportation experience in Goa:

• To dispatch your assigned vehicle and professional chauffeur on time.
• To send ride confirmations, driver name, vehicle number, and pickup status via SMS / WhatsApp.
• To track airport arrival flights to adjust for delays without waiting fees.
• To provide customer support and address any inquiries or customized itinerary requests.

3. Strict No-Spam & Data Confidentiality Policy

We will NEVER sell, trade, rent, or leak your personal data to third parties. Your phone number is only shared with the assigned driver for direct pickup coordination. We do not engage in spam marketing calls or unsolicited promotional messaging.

4. Payment Security & Transparency

We do not store your debit card, credit card, or net banking credentials on our web servers. Payments in Goa are settled directly with transparent invoicing via official UPI QR code, cash on arrival, or verified bank transfer.

5. Contact Our Support Team

If you have any questions or wish to delete your booking record, feel free to contact us: